Terms & Conditions
Please note that The Art Academy cannot be held responsible for the content of external internet sites which may be reached by links from the Art Academy website.
All information is correct at time of publication. While every effort is made to offer the courses set out in The Art Academy Prospectus and on this website, the Academy reserves the right to withdraw particular courses and to change both the content and the pricing of a course when need arises, without prior warning. Participants who have already paid in full for a course will not be subject to any such price increase. Minor changes of course content will not be considered to affect our cancellation policy, as set out in the Academy’s Terms and Conditions.
REFUND & TRANSFER POLICY
CANCELLATIONS BY US
If a course is cancelled by the Academy, participants will be notified and given the opportunity to transfer to another course. Otherwise the full cost of fees will be refunded within three weeks, under normal conditions. We shall not be liable for any other consequential loss.
CANCELLATIONS BY YOU
Cancellations on the part of the participant made less than 14 days before the start of the course are non-refundable. Cancellations made before that time will incur a £20 administration charge.
Transferrals from one course to another may be made up to two weeks prior to the course start date, subject to availability.
If you are no longer able to attend a course, substitutions may be accepted up to one week prior to the course start date. Please note substitutions cannot be accepted once the course has started.
In the event of staff illness, we will attempt to find a substitute tutor. If this is not possible, the class will be postponed, participants will be notified and the class will be rescheduled. Alternatively, the missed hours may be added to the remaining course classes.
STRIKES & SECURITY ALERTS
In the event of a public transport strike, security closure or severe weather conditions, we may have to cancel or close a class early for reasons beyond our control. Unfortunately in these situations we cannot accept liability, provide an alternative session or offer a refund.
Non-attendance of classes due to illness, or for personal or professional reasons does not provide the right to refunds, extra tuition or transferral to another class. However, in such an event we shall consider all the circumstances and take such action that we consider fair and reasonable, subject to availability.
It is essential that you advise us of your UK address, telephone and email details for the two weeks period prior to your course commencing in case we need to advise you of any changes. The Academy does not offer refunds for accommodation or travel costs associated with any courses.
Students who require a visa to enter the UK must contact the British Embassy in their own country and make prior arrangements before booking any course. The Art Academy is not permitted to sponsor any visas.
Course participants are expected to conduct themselves in a professional manner, and to recognise that other participants also require support and assistance. If a participant becomes persistently disruptive, we reserve the right to issue a verbal warning, and if this does not resolve the situation, the participant may be asked to leave the course.
All classes are taught in English. Applicants for diploma courses whose first language is not English should note that they are required to be moderately proficient in written and spoken English, and be able to participate in group discussions and presentations in English. Participants on short courses should have a working knowledge of English.
Courses often run on Bank Holiday Mondays – please check the course document carefully.
On completion of your course and having attended the minimum number of hours required, the Art Academy may provide you with a Certificate of Attendance if requested to do so.
Our website is the source of the most up-to-date information concerning dates and content. Applicants are advised to check details on the website to avoid any disappointment.
We want to know about your experience at The Art Academy. This will help us to continue improving. Get in touch by emailing us at firstname.lastname@example.org.